At Angely Studio, each bag is lovingly handmade to order, ensuring the highest quality and attention to detail. Please allow 2–3 business days for us to manufacture your item before it ships.

UK Shipping

• Standard Shipping - FREE standard shipping within UK (estimated 2-4 business days)
• Express Shipping - £4.95 (estimated 1-2 business days)

 Europe Shipping

• Standard Shipping - £9.89 (estimated 5-7 business days)
• Express Shipping - £14.89 (estimated 2-3 business days)

Please note that customers outside the UK are responsible for any customs duties, taxes, or import fees imposed by their country's customs regulations. These charges are not included in the item price or shipping cost and are the sole responsibility of the recipient.

Import Taxes and Duties:

• These charges are determined by the customs authorities in the destination country and are the responsibility of the recipient.
• Angely Studio has no control over these charges and cannot predict their amount. Customs policies vary widely from country to country; please contact your local customs office for more information.
  

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor the status of your delivery.
  
  

Additional Shipping Information

All Other Countries:
We ship internationally on a Delivery Duties Unpaid (DDU) basis. This means that any customs fees or import duties will be charged once your parcel arrives in the destination country and must be paid by the recipient. Unfortunately, we cannot predict these charges, as they vary depending on the country’s regulations.

We strongly recommend contacting your local customs office before placing an order to understand any potential fees or delays.

Customs Delays:
Please note that customs processes may delay your delivery, and additional charges may apply. These delays and fees are beyond our control, and we are unable to provide specific information regarding the duration or reasons for delays.

Incorrect Addresses & Unclaimed Parcels:
Angely Studio is not responsible for orders lost due to incorrect shipping information provided at checkout or for parcels that are not collected within the timeframe specified by Royal Mail. If an order is returned to us as undelivered, any associated return costs will be the responsibility of the customer.

If you have any questions or special requests regarding shipping, please feel free to contact us at roberta@angelystudio.com.

Last updated: 06/05/2025